Everyone involved with the manufacture of our clothes works in a safe environment, is properly paid, and treated with respect.
We’ve removed single-use plastics from nearly everything we do and we use recycled and recyclable packaging.
We poll our customers to find out what they want.
We don’t put people on hold, or fob them off with chatbots. We’re people, we answer the phone calls and emails in person, and we listen.
We don't call this ‘brand leading customer service’, we call it ‘common courtesy’.