Delivery & Returns
UK STANDARD DELIVERY
Our standard delivery is free within the UK and we will get your shirt to you within three working days.
We dispatch orders on weekdays (Monday - Friday except UK Bank Holidays). However we are here Monday - Friday, we are real people, and we do answer our phone. If you have any questions at all, don't hesitate to call us, we'd love to hear from you.
Everyone says it, but we really do take pride in the quality of our shirts and in our customer service. If you are not completely satified with your purchase, return it to us free of charge immediately. We offer a complete, no quibble, 100% refund.
1. We would be very grateful if you could get all returns back to us within 30 days of receipt. Could we also ask that you return them in the original packing with the tags attached.
2. We include a returns label with each order however if for some reason you have not received one, just call us on +44 1625 453 043 (9 -5, Monday - Friday).
3. Returns should be made to the following address:
Adelphi Mill, Grimshaw Lane
Bollington, Macclesfield, Cheshire
4. Once we've received your goods we will process your refund on the same working day. We will refund your account and notify you by email that your return is complete. Sadly, we don't control the credit card system, and it might take 3-5 business days for the refunded amount to appear on your credit card statement.
OVERSEAS DELIVERY & RETURNS
For overseas customers, can we first say thankyou so much for finding your way to our English website! You will be quoted delivery charges during your order process. It's likely, depending on where your order from, that import taxes will be added by your local goverment. You will be charged for these directly. That not withstanding, as with UK customers, we offer free returns and 100% no quibble refunds.