2023 HOLIDAY SHIPPING SCHEDULE
Please place your orders by 4pm, GMT on these dates to receive them before Christmas. Postal services cannot guarantee delivery times after these dates. Thank you.
UK Standard - 20 December
UK Next Day - 21 December
EU & Rest of World - 10 December
Orders placed between 1 November to 24 December can be returned within our extended holiday period. Return your items until 15 January 2024 or 30 days after the date of purchase, whichever is later.
UK Standard - Royal Mail Tracked: FREE FOR ALL ORDERS (Delivered within 2-3 working days)
UK Next Day – Royal Mail: £5.00 (Applicable only to UK Mainland orders placed before 4PM; delivered the next working day). Excludes Northern Ireland, Scottish Highlands, Isle of Man, Isle of Wight, Channel Islands - Jersey and Guernsey
Germany, France, the Netherlands, Ireland, Portugal, Malta, Cyprus – Standard International - €14.00 (Delivered within 4-7 working days) PLEASE NOTE: Order values exceeding €150EUR (inclusive of shipping costs) to these EU countries will incur duty charges of approximately 12%
USA - Standard International: $10USD (4 to 7 business days), free for orders of $200USD or more. Expedited (2 business day) shipping is available for $22USD.
Canada - Standard International: $15CAD (3 to 6 business days), free for orders of $250CAD or more.
Switzerland - Standard International, 22CHF (4 to 7 business days)
United Arab Emirates - Standard International - 75AED (3 to 6 business days), free for orders of 750AED or more.
Australia - Standard International: $25AUD (3 to 6 business days), free for orders of $275AUD or more.
New Zealand - Standard International: $30NZD (3 to 6 business days), free for orders of $350NZD or more.
- Our delivery rates are contained within the online checkout summary for your product(s).
- We aim to dispatch all orders the same day if placed before 4pm, but please allow 1-2 working days during sale periods for the shipment to leave our warehouse.
- Orders placed after 4pm will be dispatched the next working day (Orders placed after 4pm on Friday will be dispatched the following Monday, subject to UK Bank Holidays)
- We deliver using Royal Mail and they will scan the parcel upon delivery. If you are not home to receive your delivery, a note may be left for you indicating the pick-up location where you can collect it.
- Please ensure your shipping address is where you will be during business hours. If you request for your order to be left at your home delivery address, and a signature or physical handoff of the product is not possible, Blake Mill is not liable to replace the order should your order, for whatever reason, be stolen or lost after it has been delivered.
- If you have not received your parcel and Royal Mail have recorded it as 'Delivered' Blake Mill will investigate with Royal Mail and this process will take a minimum of 10 days with Royal Mail before we can resolve the matter.
- Please ensure your shipping address is entered correctly whilst you place your order and when you receive your confirmation email. If you incorrectly enter your address we are not liable for the failure of delivery and any delivery delays or costs incurred as a result of your error.
- Occasionally our delivery to you may be affected by events outside of our control.
- Delivery of an order shall be completed when we deliver the products to the address you gave us and the products will be your responsibility from that time.
- Depending on your delivery destination your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that for deliveries outside of our delivery destinations we have no control over these charges, and we cannot guarantee that we will accurately predict their amount. Ultimately, these are the responsibility of the customer. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
- You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you break any such law.
We offer delivery to a wide range of international destinations. International shipping is charged according to the destination of the parcel.
PLEASE ALLOW A LITTLE MORE TIME FOR INTERNATIONAL DELIVERIES PRE-CHRISTMAS AND PUBLIC HOLIDAYS
Please note that European and Rest of World delivery times may take longer due to customs processing. Your order may also incur additional duties and taxes upon delivery, depending on your country's rules and regulations.
Orders placed after 4PM on Friday will be dispatched the following Monday, subject to UK Bank Holidays.
For security reasons all overseas deliveries must be signed for.
PRE ORDER CONDITIONS
We offer our customers the exclusive opportunity to purchase our styles before they arrive in the UK. Please note, once purchased via our ‘Pre Order’ option your payment is processed and your shirt is allocated to you exclusively and under no circumstances are your allocated items made available for purchase to other customers. If you have purchased your items on ‘Pre Order’ please allow for a period of 4 to 8 weeks (or the specified date) for your item to ship.
If you have any further questions please contact us at firstname.lastname@example.org
You may return your order for any reason within 30 days of receiving it. Please ensure all items are in their original packaging and in new condition with all tags attached. Sale items may be refunded or exchanged for the purchase price. Unfortunately we are unable to refund any shipping costs incurred. Items, which have been purchased as part of a bundle, can only be refunded if the whole bundle is being returned to us.
We use an online process for all returns in order to provide you with a much better experience and the planet with less paper. Once we've received your return we aim to process it within 3 working days and will notify you by email. It typically takes an additional 3-5 business days for your bank to process refunds to your account.
If you have any questions then just call our friendly support team at +44 (0)161 509 2055 or email us at email@example.com.
UK and Rest of World (excluding USA) Returns
To start the returns process, please go to https://returns.blakemill.co.uk/ or scan the QR code below. Enter your email address and Order number starting with ‘#’ (example, if your order number is ‘12345’ then enter ‘#12345’) and click ‘START RETURN’.
Return postage from customers in the UK is free of charge. Return postage from all other countries (excluding USA) is £20GBP per item.
QR code for UK & ROW (excluding USA)
To start the returns process, please go to https://returns-us.blakemill.co.uk/ or scan the QR code below. Enter your email address and Order number starting with ‘#’ (example, if your order number is ‘12345’ then enter ‘#12345’) and click ‘START RETURN’.
There is a return postage fee of £16GBP (approximately $20USD) per item.
QR code for USA