Delivery & Returns
UK STANDARD DELIVERY
Our standard delivery is free within the UK and we will get your shirt to you within three working days.
UK EXPEDITED DELIVERY
For a fee of £3.00, we are able to ship your order on the next business day assuming your order is placed prior to 12:00PM UK time on a business day.
UK DELIVERY TIMES
We dispatch orders on weekdays (Monday - Friday except UK Bank Holidays). However we are here Monday - Friday, we are real people, and we do answer our phone. If you have any questions at all, don't hesitate to call us on +44 1625 453043, we'd love to hear from you.
Everyone says it, but we really do take pride in the quality of our shirts and in our customer service. If you are not completely satisfied with your purchase, return it to us and we will give you a complete, no quibble, 100% refund or exchange.
UK customers can return purchased items for free using the prepaid label included in every package. Simply place the shirt back in its original packaging with tags still attached within 30 days of purchase, then take the parcel to your nearest post office. They will return it to us at no charge to you. If you have lost your shipping label please contact us on +44 1625 453043 for a replacement.
If you are outside the UK we must ask you to return your items to us at your own cost, but we will ship any replacement items to you for free.
Independent returns should be made to the following address:Woodview Road
4. Once we've received your goods we will process your refund within one working day. We will refund your account and notify you by email that your return is complete. Sadly, we don't control the credit card system, and it might take 3-5 business days for the refunded amount to appear on your credit card statement.
EUROPEAN DELIVERY & RETURNS
It's a bit more expensive to get goods across the English Channel so we do need to charge for delivery of your goods to the continent. The good news is that it is a flat fee of £9.00 regardless of how many shirts you order in one go! If you do need to return a shirt or your whole order, we will need you to cover the cost of shipping them to us at Woodview Road (see address above). However if you are requesting an exchange, we will not charge you for resending you your shirts. If you prefer a refund, it's the same deal as for our UK customers. A full refund is made but please ensure the shirt is in its original packaging and in new condition within 30 days of your receiving it.
OVERSEAS DELIVERY & RETURNS
For overseas customers beyond Europe, can we first say thank you so much for finding your way to our English website! You will be quoted delivery charges during your order process. It's likely, depending on where your order from, that import taxes will be added by your local goverment. You will be charged for these directly. That not withstanding, as with UK customers, we offer 100% no quibble refunds.