Returns

You may return your order for any reason within 30 days of receiving it. Please ensure all items are in their original packaging and in new condition with all tags attached. Sale items may be refunded or exchanged for the purchase price. Unfortunately we are unable to refund any shipping costs incurred. Items, which have been purchased as part of a bundle, can only be refunded if the whole bundle is being returned to us.

Orders placed between 1st of November 2024 and 24th of December 2024 can be returned within our extended holiday period. Return your items until 15th of January 2025 or 30 days after the date of purchase, whichever is later.

We use an online portal for all returns in order to provide you with a much better experience and the planet with less paper. Once we've received your return we aim to process it within 3 working days and will notify you by email. It typically takes an additional 3-5 business days for your bank to process refunds to your account.

If you have any questions then just call our friendly support team at +44 (0)161 509 2055 or email us at info@blakemill.com.

UK and Rest of World (excluding USA) Returns

To start the returns process, please go to https://returns.blakemill.co.uk/ or scan the QR code below. Enter your email address and Order number starting with ‘#’ (example, if your order number is ‘12345’ then enter ‘#12345’) and click ‘START RETURN’.

Returns within the UK are free of charge. Return postage from all other countries (excluding USA) is £20.00 per item.

QR code for UK & ROW Returns (excluding USA)

USA Returns

A return postage fee of £16.00 (approximately $20USD) per returned order will be deducted from your total. To start the returns process, please go to https://returns-us.blakemill.co.uk/ or scan the QR code below. Enter your email address and Order number starting with ‘#’ (example, if your order number is ‘12345’ then enter ‘#12345’) and click ‘START RETURN’.

QR code for USA Returns